
The challenge
Inventory for 12 sales channels was updated from spreadsheets several times a day, so stock levels were always out of date somewhere.
Overselling led to cancellations, marketplace performance penalties and frustrated customers.
Each channel had its own SKU conventions, making it hard to see true stock by product.
We were managing 12 channels with spreadsheets. Audaxim AI gave us real-time inventory visibility across every platform. Overselling dropped to zero within the first week.
What we built
- Established a single source of truth for inventory and pushed available-to-promise quantities to all 12 channels on every change.
- Mapped SKUs across Walmart, Wayfair and every other channel, including bundles and multi-packs.
- Added per-channel safety buffers and low-stock alerts to protect marketplace health metrics.
- Unified orders from every channel into one queue with automated routing.
The results
- Overselling dropped to zero within the first week.
- Inventory accuracy reached 95% across all channels.
- The team gained real-time stock visibility across every platform — without a single spreadsheet.