Security
Your financial and order data, handled with care
We connect the systems that run your business, so we take protecting them seriously. Here's how we keep your data secure, accurate and available.
Controls
Security built into every layer
Role-based access control
Every user sees only the modules and data their role allows — from warehouse staff to CFO.
Dedicated workspaces
Each business operates in its own workspace, keeping client data logically separated.
Least-privilege credentials
Integration roles and API tokens are scoped to the minimum permissions each connector needs.
Encryption in transit
Traffic between channels, the platform and your ERP is encrypted over TLS.
Audit logs
Changes, inventory movements and NetSuite sync activity are logged for traceability.
24/7 monitoring
Integrations are monitored around the clock with alerting and error queues.
Reliable infrastructure
Hosted on established cloud providers, backed by a 99.95% platform uptime SLA.
Controlled change
Builds are tested in sandbox environments with real edge cases before anything reaches production.
FAQ
Security questions
How do you access our NetSuite and marketplace accounts?
We use dedicated integration roles and API credentials with only the permissions required. We never need your personal logins, and credentials can be rotated or revoked by you at any time.
Do you store our customers’ personal data?
We only process the data needed to run your integrations — for example, order and shipping details required for fulfillment — and handle it according to your instructions and our privacy policy.
Can you complete our security questionnaire?
Yes. Send your questionnaire or vendor review requirements to Info@Audaxim.com and our team will respond.
What happens if a sync fails?
Failed records go to an error queue with the exact API response, our team is alerted, and the record is retried or corrected — idempotent design prevents duplicates.
Ready when you are
Have security requirements? Let's review them together.
Book a free, no-pressure walkthrough with an integration specialist. Bring your channels, your ERP and your biggest bottleneck.
- No credit card
- No commitment
- Reply within one business day